Privacy Policy

This Privacy Policy explains how IN AND OUT ("we", "us", "our") collects, uses and protects your information when you use our website and submit enquiries. IN AND OUT is an enquiry-based catalogue and does not process online payments.

1. Information we collect

When you submit a product enquiry or contact us, we may collect:

• Your name
• Your email address
• Your mobile / WhatsApp number
• Your company name (if provided)
• The products you enquired about, including selected size, colour and quantity
• Any message or request you send us

We also collect limited technical and interaction data such as the pages and products you view, to help us improve the catalogue.

2. How we use your information

• To respond to your enquiry and provide product, sizing and availability information
• To communicate with you by email and/or WhatsApp about your enquiry
• To prepare quotations and process your request
• To maintain a record of enquiries for customer service
• To improve our products, content and website experience

3. Email & WhatsApp communication

When you submit an enquiry, your details are emailed to our team and a confirmation may be emailed to you. If you choose to continue on WhatsApp, your message and selected product details are shared with us through WhatsApp, which is governed by its own privacy terms.

4. Data storage & security

Enquiry and contact information is stored securely in our systems and access is limited to authorised staff. We take reasonable technical and organisational measures to protect your information, though no method of transmission over the internet is completely secure.

5. Third-party services

We rely on trusted third parties strictly to operate the service — for example, our email delivery provider and WhatsApp for messaging. These providers process your information only as needed to deliver their service.

6. Cookies

We use essential cookies to keep the site working (for example, to maintain your enquiry bag and secure form submissions). We do not use them to process payments.

7. Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop contacting you at any time. To exercise any of these rights, contact us using the details below.

8. Contact us

For any privacy question or request, contact us:

• Email: inandoutgoa@gmail.com
• Via our Contact page

We may update this policy from time to time. Material changes will be reflected on this page with a revised date.